Privacy Policy

This Privacy Policy describes how Micktel Corporation (“Micktel,” “we,” “us,” or “our”) collects, uses, and shares information when you use this website (the “Site”). It applies to visitors and people who submit the contact form or otherwise contact us about vanity toll-free numbers, call handling, or AI voice agents.

Micktel is a San Diego telecommunications company founded in 2006. Our office is at 9011 Mira Mesa Blvd #200, San Diego, CA 92126.

Information you provide

When you use our contact form, we collect the information you submit. That typically includes your name, email address, phone number, business name, desired vanity number (if any), and message. You may also provide similar information by phone at 1-800-ORDER-NOW (1-800-673-3766).

We use this information to respond to your request, verify number availability and pricing where relevant, and communicate about our services. Contact-form submissions are emailed to us via Resend, a third-party email delivery provider.

Automatic and analytics information

Like most websites, the Site and our hosting environment may collect technical data such as IP address, browser type, device information, pages viewed, and approximate timing of visits. We use Google Analytics 4 (measurement ID G-FP8Y8DEMR6) to understand how the Site is used and to improve content and performance. Google may set cookies or similar technologies and process data according to its own policies.

The Site is hosted on Vercel. Vercel and related infrastructure providers may process request logs and operational data needed to deliver and secure the Site.

How we use information

We use information for purposes that include:

• Responding to inquiries and number-reservation requests
• Operating, securing, and improving the Site
• Measuring Site traffic and engagement (including via Google Analytics)
• Complying with law and enforcing our terms
• Communicating with you about services you requested

Sharing with service providers

We do not sell your personal information for money. We share information with processors that help us run the Site and our business, including:

• Vercel — hosting and related infrastructure for the Site
• Resend — delivery of contact-form emails
• Google — Google Analytics 4 for Site analytics

These providers process data on our behalf or as independent controllers under their own terms, as applicable. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer.

Under California law, certain analytics or advertising-related disclosures may be considered a “sale” or “sharing” of personal information even when no money changes hands. See Your Privacy Choices for how to exercise related rights.

Cookies and similar technologies

Cookies and similar technologies may be used for Site functionality, security, and analytics (including Google Analytics). You can control cookies through your browser settings. Blocking some cookies may affect Site features or analytics measurement.

Retention

We retain contact and inquiry information as long as needed to respond to your request, maintain business records, and meet legal or operational requirements. Analytics data is retained according to our analytics configuration and provider defaults. We delete or de-identify information when we no longer need it for these purposes, subject to legal holds.

Security

We use reasonable administrative and technical measures appropriate to the nature of the information we handle. No method of transmission or storage is completely secure. Please use caution when sending sensitive information over the internet.

Children

The Site is directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will take appropriate steps to delete it.

California privacy rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including the right to know, delete, and correct personal information, and to opt out of the sale or sharing of personal information. We do not sell personal information for monetary consideration. Analytics and similar technologies may involve “sharing” as defined by California law.

To exercise these rights, visit Your Privacy Choices, use our contact form, or call 1-800-ORDER-NOW. We will verify requests as required by law. You will not be discriminated against for exercising privacy rights.

International visitors

The Site is operated from the United States. If you access it from outside the U.S., your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the Site after an update means you acknowledge the revised policy.

Contact

For privacy questions or requests, contact Micktel Corporation:

9011 Mira Mesa Blvd #200
San Diego, CA 92126
Phone: 1-800-ORDER-NOW (1-800-673-3766)
Or use our contact form.